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Steve Halpern View Drop Down
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Joined: 01-25-2003
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Direct Link To This Post Topic: +++HOW DO I GET INTO SUPPORT FORUM?+++
    Posted: 02-25-2005 at 1:10pm

As most of you may know, the technical support (Licensed Member) area will be for purchasers, and the general area for everyone. To enter the "Licensed Member" area, you will need to simply follow the instructions on the page below.

http://www.leveldsim.com/forumreg.htm

When you click on the link, this is the information that will display:

Registering Your Level-D Simulations Product for Support Access

This product requires special registration in order to gain access to technical support through the web forums. The registration process is very easy! Simply follow these instructions...

Locate your Proof of Purchase Certificate number. This is different than your regular order number.

On Download Versions:

Check in the C:\Flight One Software folder. The file name to look for is Proof_of_Purchase_lvld67.htm. This certificate number is also listed in the email receipt you should have gotten right after your purchase. Finally, if you lost both the above, simply use our automated customer service area to get your certificate emailed to you.

For CD ROM Versions:

Check the product manual for a printed number. It will have 2 parts, with a dash in the middle.

Next, make sure you are registered in the Level-D Simulations Forum. You must be a registered forum member before you can successfully register here.

Finally, make sure you enter your information correctly. If all information matches our records, you should get immediate access to the support areas.

NO ACCESS? If you are still having problems accessing the forum, submit a ticket here: http://www.flight1.com/ticket.asp

Steve Halpern

Flight One Software
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