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Forum Registration Help / Key Email Updates

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Jeff Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jeff Smith Quote  Post ReplyReply Direct Link To This Post Topic: Forum Registration Help / Key Email Updates
    Posted: 12-10-2010 at 9:17pm
Hello,
 
I have received several requests today to update email addresses for forum/key access. Everyone has been updated through Fri. PM that filed a ticket.  As our offices are normally not open during weekends, I will try my best to get these updated as soon as possible around my weekend schedule when I am near the computer.
  
You can file a ticket here if you have forum registration issues: 
 
Key email updates should go here:
 
For those that need to wait....be patient. The winglet version was announced a few weeks back and steps should have been made between then and now to get your account current for those who are looking to download it immediately. 
 
Your ticket will be answered in the order it was received when I am available to do so over this weekend (Sat. AM / Sun. PM).
 
Thanks! 
Jeff Smith
Flight One Software, Inc.
Sales/Support
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Jeff Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jeff Smith Quote  Post ReplyReply Direct Link To This Post Posted: 12-11-2010 at 3:56pm
Tickets updated through 4 PM EST Saturday.
Jeff Smith
Flight One Software, Inc.
Sales/Support
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Jeff Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jeff Smith Quote  Post ReplyReply Direct Link To This Post Posted: 12-12-2010 at 8:49pm
Tickets updated through 9PM EST Sunday.
Jeff Smith
Flight One Software, Inc.
Sales/Support
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DShutt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DShutt Quote  Post ReplyReply Direct Link To This Post Posted: 12-12-2010 at 8:56pm
Great work, Jeff. Thank you so much for all your hard work!
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Jeff Smith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jeff Smith Quote  Post ReplyReply Direct Link To This Post Posted: 12-13-2010 at 7:57pm
No problem Daryl...  I hope to take a look at the winglet version this evening myself.
Jeff Smith
Flight One Software, Inc.
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Brian K View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brian K Quote  Post ReplyReply Direct Link To This Post Posted: 12-14-2010 at 3:43am
Thanks for your help Jeff - much appreciated!!
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AEE212 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AEE212 Quote  Post ReplyReply Direct Link To This Post Posted: 12-14-2010 at 12:03pm
Good day

I am Christopher, I have my LevelD product since 2005 if I remember correct.

I used to be a licensed member here at forum but know I am not.

I have request my "password", I had it, I am loged in know as a "new" or "unlicensed" member.

Anyway I have click over, at the top of the forum "Please click this link to register your purchase to access the Licensed Member support area." and fill again my registration with success.

Question, should I do anything else, wait for an email for example.


Thanks in advance
Christopher Barbas
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DShutt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DShutt Quote  Post ReplyReply Direct Link To This Post Posted: 12-14-2010 at 12:06pm
You cannot REREGISTER your registration code, that will not work.
 
Submit a ticket - as outlined in the first post in this thread - and wait for Jeff to sort this out.
 
 
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AEE212 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AEE212 Quote  Post ReplyReply Direct Link To This Post Posted: 12-14-2010 at 12:09pm
Hi Shutt


You mean here or at Flight1.

I am not sure but I think I have not register my product at Flight1 at past years, I am not sure.


Thanks
Christopher Barbas
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DShutt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DShutt Quote  Post ReplyReply Direct Link To This Post Posted: 12-14-2010 at 12:14pm
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AEE212 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AEE212 Quote  Post ReplyReply Direct Link To This Post Posted: 12-14-2010 at 12:17pm
Ok

I'll do.

Thanks for your time.
Christopher Barbas
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AEE212 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AEE212 Quote  Post ReplyReply Direct Link To This Post Posted: 12-15-2010 at 1:27am
Good day

Problem solved, thanks for the support.


Merry Christmas and happy new year
Christopher Barbas
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peter1950 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote peter1950 Quote  Post ReplyReply Direct Link To This Post Posted: 12-13-2012 at 8:40am

Help,i can't get into the whole forum.I'm registered and all but still red crosses.

Where do i need send a email to?
 
Thanks Peter
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DShutt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DShutt Quote  Post ReplyReply Direct Link To This Post Posted: 12-13-2012 at 11:01am
Please read this thread: http://www.leveldsim.com/forums/how-do-i-get-into-support-forum_topic64.html

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DShutt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DShutt Quote  Post ReplyReply Direct Link To This Post Posted: 01-05-2013 at 3:33pm
Please go to Flight1 website Support page and submit a ticket.
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wilmer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wilmer Quote  Post ReplyReply Direct Link To This Post Posted: 10-06-2013 at 3:26am
I have a problem a few weeks ago to buy the 767.

As saven that fly with the FMC system must update the AIRAC actualize it already a few times, to take out others expect Navigraph this thinking it was the problem, but I see that is the plane that does not load the vase of FMC data.

In addition to this I am looking to get a stand for days which tells me the wed error (http://www.leveldsim.com/forumreg.htm) and really do not even know what to think if I lost my money or could someday use the famous 767-d level.


Thanks for your attention.
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DShutt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DShutt Quote  Post ReplyReply Direct Link To This Post Posted: 10-06-2013 at 11:52am
Please register. See the information above.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dbw1 Quote  Post ReplyReply Direct Link To This Post Posted: 01-11-2014 at 5:43pm
Hi there Mr Shutt,

Recently experienced a problem that now has me doing a fresh install of fsx. When I go to install and activate and browse to the KEY the entire path to where the key is located gets brought with the key itself and hence the activation process stops...telling me I do not have a key.

If someone here could tell me how to get around this that would be great. I've tried a number of things but no success. Been flying this aircraft since it became available and still enjoy it and would like to have it working once again.

Many thanks.

Dave
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DShutt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DShutt Quote  Post ReplyReply Direct Link To This Post Posted: 01-11-2014 at 11:37pm
Dave,

Did you get a new key?

See the first post in this thread.
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dbw1 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dbw1 Quote  Post ReplyReply Direct Link To This Post Posted: 01-12-2014 at 12:28am
 Actually no on the key. Had one put away on my computer. Problem is that when I select the key through the activation process the key comes with the complete path of where it is sitting on my computer..... C:/..../..../KEY.
Had this problem some time ago and can't remember how I got around it.

Still really enjoy this aircraft.

About to go lights out here. If you could guide me how to go about this that'd be great. I'll check in here in the morning. Many thanks,

Dave
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DShutt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DShutt Quote  Post ReplyReply Direct Link To This Post Posted: 01-12-2014 at 2:37am
Dave,

Activation is a Flight1 responsibility. I provide product support.

Read thru the first post and see if Jeff's post help.

If not, submit a ticket via the Flight1 website support tab.
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alanel1 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote alanel1 Quote  Post ReplyReply Direct Link To This Post Posted: 07-25-2016 at 4:27pm
Hi
 Mr. Shutt
This is Alan Lansitie. I still cannot get in with the new password. It says "this certificate has already been registered". Flight1 keeps referring me back to you.
 
Thanks
 
Alan Lansitie
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Snofts View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Snofts Quote  Post ReplyReply Direct Link To This Post Posted: 10-02-2016 at 12:42pm
Can some one please help me as I payed for your product and need support please.
I am simply trying to download the winglet repaint manager after a new computer build, this has now taken 1.5hours of my life and I am still not a registered member.
I have been in the past and I have both my original and FSX upgrade certificate.
I am being bounced around like a ping pong ball between Flight one and your site but no solutions in site.
Can you please provide me a link or access so that I can download the Winglet Repaint Manager.
I can provide both my original FS9 certificate as well as my FSX upgrade but I cant waste anymore time on this as I have now missed my window to fly a long flight with the great Level D 767.
Please help and yes I have gone back and forth resetting ect and I get the certificate has already been registered.
My name is Shayne Nofts, EDITED BY MODERATOR Thanks in advance
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DShutt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DShutt Quote  Post ReplyReply Direct Link To This Post Posted: 10-02-2016 at 1:10pm
I have sent you a PM, Shayne. Login with the information I sent you via Private Message.
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