Winglet v1.01 Released

• If you have forgotten your username and password, you can retrieve it from the Self-Service pages here: http://www.flight1.com/view.asp?page=service
• If you have forgotten your username and password, and have changed your email and therefore cannot access the support forum, you will have to submit a ticket to get that information. Do not expect immediate service. The ticket system is adminstered by staff - and the staff generally do not work on weekends.
• DO NOT Private Message me or Administrators of this forum requesting login information. The self-serve and ticket system is there to assist you if you have forgotten your login information.

You must own the 767 and register via this link http://www.leveldsim.com/forums/forum_posts.asp?TID=64&title=how-do-i-get-into-support-forum
I have the plane, I went to the link, and filled in the info and it says "Your Certificate has already been assigned!"......I don't understand why this is not working. I have contacted Flight1 and updated my address so as to reflect my current e-mail address. I have according to Flight1 registered my product, so why can I not get into your forum. See TWA55 in members listing, that is me.

I was not upset w/ you, where did you pick that up?.....I have logged all my purchases since 2000 and have kept every piece of paper, this is not the problem, I have all the info in front of me. All I nn is to register the product, I have not been able to do this.

Can some one help me with the new winglet v1.01 update! I cannot find it and i am a register user. Thanks P

If your Cert has been assigned, that means you used it on another account, with a different email address. If you submitted your certficate info to http://www.flight1.com/ticket.asp, you can get things reset. You have to submit your certificate code so we can identify the account.

Alex,

No, it doesn't exist.

If you have FSBUILD, there may be a Winglet profile available, or failing that, you could create a new Winglet profile that burns 3 to 4% less fuel.

Welcome.

The answer to your question is offered from within this thread... But:

Go to the appropriate forum (FS9 or FSX) and select the Winglet Download topic.

Click on the IMAGE to begin download.

I need help please !!!!. Pas after trying all options given here for download winglets for 767. I come to you again for a solution. I went to support users and this is the final response.

"Hello,

I show you are already registered under this forum username and email address. You just need to recover your password on the login screen and login.

Thanks!

Jeff Smith
Flight One Software"

 

 

 

Hello,

http://www.leveldsim.com/forums/how-do-i-get-into-support-forum_topic64.html



As most of you may know, the technical support (Licensed Member) area will be for purchasers, and the general area for everyone. To enter the "Licensed Member" area, you will need to simply follow the instructions on the page below.

http://www.leveldsim.com/forumreg.htm

When you click on the link, this is the information that will display:

Registering Your Level-D Simulations Product for Support Access

This product requires special registration in order to gain access to technical support through the web forums. The registration process is very easy! Simply follow these instructions...

Locate your Proof of Purchase Certificate number. This is different than your regular order number.

On Download Versions:


Check in the C:\Flight One Software folder. The file name to look for is Proof_of_Purchase_lvld67.htm. This certificate number is also listed in the email receipt you should have gotten right after your purchase. Finally, if you lost both the above, simply use our automated customer service area to get your certificate emailed to you.

For CD ROM Versions:


Check the product manual for a printed number. It will have 2 parts, with a dash in the middle.

Next, make sure you are registered in the Level-D Simulations Forum. You must be a registered forum member before you can successfully register here.

Finally, make sure you enter your information correctly. If all information matches our records, you should get immediate access to the support areas.

NO ACCESS? If you are still having problems accessing the forum, submit a ticket here: http://www.flight1.com/ticket.asp


Steve Halpern

Flight One Software

i have registerd my 767 but cannot get my winglet can some till me how. thank you donnie

Hello!
Now that I've read all of these posts here I have understood how it SHOULD work, but it doesn't:
Flight1 says my product number has already been registrated (obviously at a different account, email-adress or username), but this isn't the case! I've never used a different email adress than the current one. I've got the FS2004 version of the LDS 767 boxed, with the original key, and now I purchased the FSX upgrade without any problems. But I still can't get access to the support forums.

What can I do? The ticket system at the Flight1 support area seems to have no category for this problem (or if yes, I don't understand which one).

Thanks in advance!

OK, thanks, I've done so.

You have not registered your purchase code to access the support forum.

You have not registered your purchase code to access the support forum.

You registered in 2005. You have probably forgotten your password.

Uh, not sure if this is supported, but the uninstaller is found in the root FS9 folder, labeled UnLvld767

Dear Mr. Shuttleworth,

I have searched the forums but can't seem to find an answer to the folllowing question....

Please could you let me know if there are any differences in the aircraft.cfg file for the winglet vs. the original version of the 767?  I see a fuel_scalar entry, on my set up the entries are identical which leaves me suspecting I've ballsed something up somewhere...or does the fuel & drag saving magic for the winglets take place behind the scenes buried deep within the code?

Please and thank you kind sir.

PS - How's your bum?

ACA856.

Yup, ran the config manager, read the notes, loaded a fresh aircraft not a saved flight.  Could you check your config file for the 767 winglet and non-winglet and see if you have the same fuel_scalar numbers for both types?