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Forum Registration Help / Key Email Updates |
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Jeff Smith 
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Joined: 06-09-2005 Points: 12 |
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 Topic: Forum Registration Help / Key Email UpdatesPosted: 12-10-2010 at 9:17pm |
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Hello,
I have received several requests today to update email addresses for forum/key access. Everyone has been updated through Fri. PM that filed a ticket. As our offices are normally not open during weekends, I will try my best to get these updated as soon as possible around my weekend schedule when I am near the computer.
You can file a ticket here if you have forum registration issues:
Key email updates should go here:
For those that need to wait....be patient. The winglet version was announced a few weeks back and steps should have been made between then and now to get your account current for those who are looking to download it immediately.
Your ticket will be answered in the order it was received when I am available to do so over this weekend (Sat. AM / Sun. PM).
Thanks!
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Jeff Smith
Flight One Software, Inc. Sales/Support |
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Jeff Smith
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Joined: 06-09-2005 Points: 12 |
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Posted: 12-11-2010 at 3:56pm |
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Tickets updated through 4 PM EST Saturday.
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Jeff Smith
Flight One Software, Inc. Sales/Support |
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Jeff Smith
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Joined: 06-09-2005 Points: 12 |
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Posted: 12-12-2010 at 8:49pm |
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Tickets updated through 9PM EST Sunday.
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Jeff Smith
Flight One Software, Inc. Sales/Support |
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DShutt
Moderator Group 
Support & Documentation Joined: 01-20-2005 Points: 22385 |
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Posted: 12-12-2010 at 8:56pm |
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Great work, Jeff. Thank you so much for all your hard work!
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Jeff Smith
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Joined: 06-09-2005 Points: 12 |
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Posted: 12-13-2010 at 7:57pm |
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No problem Daryl... I hope to take a look at the winglet version this evening myself.
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Jeff Smith
Flight One Software, Inc. Sales/Support |
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Brian K
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Joined: 03-12-2008 Location: Denmark Points: 1 |
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Posted: 12-14-2010 at 3:43am |
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Thanks for your help Jeff - much appreciated!!
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AEE212
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Joined: 07-09-2005 Location: Greece Points: 8 |
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Posted: 12-14-2010 at 12:03pm |
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Good day
I am Christopher, I have my LevelD product since 2005 if I remember correct. I used to be a licensed member here at forum but know I am not. I have request my "password", I had it, I am loged in know as a "new" or "unlicensed" member. Anyway I have click over, at the top of the forum "Please click this link to register your purchase to access the Licensed Member support area." and fill again my registration with success. Question, should I do anything else, wait for an email for example. Thanks in advance |
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Christopher Barbas
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DShutt
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Support & Documentation Joined: 01-20-2005 Points: 22385 |
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Posted: 12-14-2010 at 12:06pm |
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You cannot REREGISTER your registration code, that will not work.
Submit a ticket - as outlined in the first post in this thread - and wait for Jeff to sort this out.
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AEE212
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Joined: 07-09-2005 Location: Greece Points: 8 |
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Posted: 12-14-2010 at 12:09pm |
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Hi Shutt
You mean here or at Flight1. I am not sure but I think I have not register my product at Flight1 at past years, I am not sure. Thanks |
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Christopher Barbas
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DShutt
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Posted: 12-14-2010 at 12:14pm |
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Christopher,
Follow this link to sort it out: http://www.flight1.com/ticket.asp?select=Discussion%20Forum%20Assistance&mode=start
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AEE212
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Posted: 12-14-2010 at 12:17pm |
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Ok
I'll do. Thanks for your time. |
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Christopher Barbas
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AEE212
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Posted: 12-15-2010 at 1:27am |
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Good day
Problem solved, thanks for the support. Merry Christmas and happy new year |
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Christopher Barbas
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peter1950
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Joined: 12-10-2012 Points: 1 |
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Posted: 12-13-2012 at 8:40am |
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Help,i can't get into the whole forum.I'm registered and all but still red crosses. Where do i need send a email to?
Thanks Peter
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DShutt
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Support & Documentation Joined: 01-20-2005 Points: 22385 |
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Posted: 12-13-2012 at 11:01am |
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Please read this thread: http://www.leveldsim.com/forums/how-do-i-get-into-support-forum_topic64.html
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DShutt
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Posted: 01-05-2013 at 3:33pm |
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Please go to Flight1 website Support page and submit a ticket.
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wilmer
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Joined: 05-29-2013 Location: Colombia Points: 1 |
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Posted: 10-06-2013 at 3:26am |
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I have a problem a few weeks ago to buy the 767.
As saven that fly with the FMC system must update the AIRAC actualize it already a few times, to take out others expect Navigraph this thinking it was the problem, but I see that is the plane that does not load the vase of FMC data. In addition to this I am looking to get a stand for days which tells me the wed error (http://www.leveldsim.com/forumreg.htm) and really do not even know what to think if I lost my money or could someday use the famous 767-d level. Thanks for your attention. 
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DShutt
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Posted: 10-06-2013 at 11:52am |
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Please register. See the information above.
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dbw1
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Joined: 02-26-2005 Location: Canada Points: 31 |
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Posted: 01-11-2014 at 5:43pm |
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Hi there Mr Shutt,
Recently experienced a problem that now has me doing a fresh install of fsx. When I go to install and activate and browse to the KEY the entire path to where the key is located gets brought with the key itself and hence the activation process stops...telling me I do not have a key. If someone here could tell me how to get around this that would be great. I've tried a number of things but no success. Been flying this aircraft since it became available and still enjoy it and would like to have it working once again. Many thanks. Dave |
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DShutt
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Posted: 01-11-2014 at 11:37pm |
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Dave,
Did you get a new key? See the first post in this thread. |
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dbw1
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Joined: 02-26-2005 Location: Canada Points: 31 |
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Posted: 01-12-2014 at 12:28am |
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Actually no on the key. Had one put away on my computer. Problem is that when I select the key through the activation process the key comes with the complete path of where it is sitting on my computer..... C:/..../..../KEY.
Had this problem some time ago and can't remember how I got around it. Still really enjoy this aircraft. About to go lights out here. If you could guide me how to go about this that'd be great. I'll check in here in the morning. Many thanks, Dave
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DShutt
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Posted: 01-12-2014 at 2:37am |
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Dave,
Activation is a Flight1 responsibility. I provide product support. Read thru the first post and see if Jeff's post help. If not, submit a ticket via the Flight1 website support tab. |
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alanel1
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Joined: 07-24-2016 Location: Toronto Points: 1 |
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Posted: 07-25-2016 at 4:27pm |
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Hi
Mr. Shutt This is Alan Lansitie. I still cannot get in with the new password. It says "this certificate has already been registered". Flight1 keeps referring me back to you. Thanks Alan Lansitie
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Alan Lansitie
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Snofts
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Joined: 03-01-2012 Location: CA Points: 1 |
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Posted: 10-02-2016 at 12:42pm |
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Can some one please help me as I payed for your product and need support please.
I am simply trying to download the winglet repaint manager after a new computer build, this has now taken 1.5hours of my life and I am still not a registered member. I have been in the past and I have both my original and FSX upgrade certificate. I am being bounced around like a ping pong ball between Flight one and your site but no solutions in site. Can you please provide me a link or access so that I can download the Winglet Repaint Manager. I can provide both my original FS9 certificate as well as my FSX upgrade but I cant waste anymore time on this as I have now missed my window to fly a long flight with the great Level D 767. Please help and yes I have gone back and forth resetting ect and I get the certificate has already been registered. My name is Shayne Nofts, EDITED BY MODERATOR Thanks in advance
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DShutt
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Posted: 10-02-2016 at 1:10pm |
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I have sent you a PM, Shayne. Login with the information I sent you via Private Message.
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lross
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Joined: 02-21-2019 Points: 4 |
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Posted: 02-23-2019 at 9:53am |
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Can't seem to get registered. Keep getting info that the user name or email is in use. ?????
(Registered many years ago but no idea who provided the credit card, last 4 digits, codes, eail addresses, except most were all different- began with the Dreamfleet 734, then the DF 727, and now) About ready to give up.
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DShutt
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Posted: 02-23-2019 at 6:23pm |
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Flight1 can help. Submit a ticket, or, if you know your original username, post it to me via Private Message with email you registered with.
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lross
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Joined: 02-21-2019 Points: 4 |
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Posted: 02-24-2019 at 11:10am |
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Okay, check your PM- thanks
lr.
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wataprobm
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Joined: 02-25-2019 Points: 1 |
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Posted: 02-25-2019 at 8:18am |
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I have re registered. Still cannot access the registered members forum.
lou ross.
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DShutt
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Posted: 02-25-2019 at 11:00am |
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You cannot re-register. You must contact Flight1 by submitting a ticket. They will reconnect your username to you so that you can access the support forums.
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OSE184
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Joined: 07-10-2021 Location: Man Points: 1 |
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Posted: 07-10-2021 at 9:33am |
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Good morning, I reactivated the purchase of Level D for FSX but I do not have the serial number for the installation. What should I do? These are the data: I am waiting for an answer. Thanks for your kind cooperation a.spinelli a.spine@libero.it
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a.spine
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DShutt
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Posted: 07-10-2021 at 6:27pm |
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Sir. This is PUBLIC FORUM. You posted your personal registration data, which i have deleted.
Please contact flight1 thru their support tab on their website to get the matter fixed.
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